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£5 surcharge ending + print tickets

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posted on 28/2/18

Even the smallest of events and venues in the USA allow for the scanning of tickets off the customer's hand-held device.

posted on 28/2/18

This should be a gimme

But it is good news

posted on 28/2/18

Am I not right in thinking that the scanners right now scan the barcode of a ticket and if that was printed on normal paper it would still scan?

comment by Stoopo (U4707)

posted on 28/2/18

Good news.

comment by Stoopo (U4707)

posted on 28/2/18

comment by Best Fans - Leeds are falling apart again (U2196)
posted 18 minutes ago
Am I not right in thinking that the scanners right now scan the barcode of a ticket and if that was printed on normal paper it would still scan?

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East stand do and that could extend to mobiles too I guess.

comment by Jonty (U4614)

posted on 28/2/18

The exact timing is uncertain as it relies upon the installation of new equipment and testing of new ticketing methods but this process is already underway and will continue until complete.
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It's not hard to not charge £5 extra. Always easier to convince the fans if you get a fan to give the bull.

posted on 28/2/18

comment by Jonty (U4614)
posted 1 hour, 17 minutes ago
The exact timing is uncertain as it relies upon the installation of new equipment and testing of new ticketing methods but this process is already underway and will continue until complete.
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It's not hard to not charge £5 extra. Always easier to convince the fans if you get a fan to give the bull.
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ffs Jonty......you really do seem to have a problem.
The club says it’s listening and will sort it.
That’s all we want to hear.

But not you.
Dearie me i’d worry about me if i were you

The timing is not important. They’ll hear the noise if it’s too long.....
......probably firstly from you saying

“you said blah blah...when? when? when?”

Stick your lollipop back in yer gob and grow up.

posted on 28/2/18

Total rubbish salonkia

Rad been at the club nearly two years, the fiver is a blatant rip off.

He’s also included a £96 surcharge on fans who renew, who bought season tickets this season first time.

Ripping the fans off and if not careful there will be a drop off of season tickets holders, we’ve already seen a drop off, of attendances since Christmas.

The club shouldnt be praised for maybe dropping the fiver sometime in the future. It’s a fecking gimme

We’re already paying the highest season tickets in the league and highest match day tickets

posted on 28/2/18

I have a barcode, I wear it all the time, it is my Parkrun membership and at the end of my run my time etc is uploaded onto their system. I carry my Tesco clubcard and my Mywaitrose card on my key fob and I pay for things using my Samsung pay. None of these cost me a penny.
My point is how difficult in this day and age is it to make the adaptations needed to have a truly modern system which is paperless to boot.

posted on 28/2/18

If the system was truly computerised, the cost of setting the whole thing up could be met from the money saved making people redundant.

comment by Sol (U2745)

posted on 28/2/18

If the want to do it on the cheap they could just issue the same type of card as ST holders have, linked to your customer number.

I'd even happily pay a one off charge for one to go paperless. Maybe a fiver or so.

posted on 28/2/18

"Ripping the fans off and if not careful there will be a drop off of season tickets holders, we’ve already seen a drop off, of attendances since Christmas"

From just over 30,000 to 28,400 on a Sunday evening televised game?

I'm not sure that's something to get overly concerned about.

Now if the attendance is much lower this Saturday, then...







YES, I know we scheduled to be playing at Riverside on Friday!

comment by Jonty (U4614)

posted on 28/2/18

Exactly, it’s not hard to do.

Salonika you can untwist your knickers now.

posted on 28/2/18

If the want to do it on the cheap they could just issue the same type of card as ST holders have, linked to your customer number.
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Always thought they could do it with members that


Jonny

Leeds vs reading 33900

Leeds vs Brentford 28400

Similar size clubs, with similar away support, both games on a Saturday 3pm

Over 5000 drop, that’s a massive drop

Don’t start chatting garbage without looking at the facts

posted on 28/2/18

I get what some of you are saying, but what gets my goat is the expectancy levels. Everything being demanded instantly. Says everything about the times we live in. Yes we’ve had 15 awful years, but that doesn’t give us any right to expect anyone to put it all right in no time.
To me, it’s all about the principles. If they say they’ll do something and they don’t without good reason, then fair play to have a go at them, but jeez, some of you guys need to get a life. We’ve seen nothing that says AR is not a principled man. Till he disproves that then I say give the guy a break and chill out!

comment by Jonty (U4614)

posted on 1/3/18

We’ve seen nothing that says AR is not a principled man.
——
Comments about TC in press for a start.

Also completely shafted fans with the badge which was his idea.

Now as for the surcharge, but correct me if I’m wrong but the club haven’t released any news about this. It’s a fan who claims to have had a conversation with the club. I’m not casting aspersions in this fab, I believe him, but the tactic of not officially releasing info but letting a fan do it is a really cheap tactic, they know the fan will put a supportive spin on it therefore doing their marketing for them so the message is received differently to how it would have been if the club had said we’re going to scrap the £5 but it’s too difficult so we can’t say when we’ll do it.


posted on 1/3/18

JLA, the Sunday evening fixture was against Bristol City not Brentford. Attendance for that game was 28,004 lowest non-cup gate of the season.
People have to make choices Wakey, money for most is tight and I am not sure that a game against Brentford when the weather is freezing and we are on a poor run of form will be up there.

posted on 1/3/18

The Bristol City game was a sunday evening against, well, Bristol City; hardly an inspiring fixture to make fans want to come along.

The below 30k attendances are as much to do with the poor run of form and drop down the table as any other factor - plus the stupid kick off time. Cost of entrance didn't seem to bother too many when we were winning and further up the league.

That said, pricing does need to be sorted - i'm totally against fans sitting next to each other paying higher/lower prices.

posted on 1/3/18

Jonty, Mike Thornton is Company Secretary of LeedsFansUtd whose official Ambassador is Allan Clarke.
I, therefore, am happy that his words are more than just ‘fan’ words.
I mentioned to him the push back I’ve received on here from sharing his report. He’s come back to me this morning with the following....don’t shoot the messenger...

“the club are adamant that the existing ticket facilities are not large enough to handle any more people than they do currently & if the surcharge was dropped it would impact on crowd safety. I guess without the surcharge the club would close the ticket office early. It rings true to me since the club are willing to spend money on turnstiles to provide a solution which will result in them losing a couple of thousand pounds in surcharge money as well. Longer queues of football fans would nowadays incur policing costs as well as stewards.”

As for your two examples which you say proves AR is not a principled man, I personally completely disagree. Saying he made a mistake about TC was an open admission of a mistake, nothing to do with principles.
Same for the badge. He went about it the wrong way, but what’s that to do with principles either, The guy’s admitted he’ll make mistakes but will learn from them. Not sure what else you can expect.

posted on 1/3/18

comment by Jonty (U4614)
posted 3 hours, 39 minutes ago
Now as for the surcharge, but correct me if I’m wrong but the club haven’t released any news about this. It’s a fan who claims to have had a conversation with the club. I’m not casting aspersions in this fab, I believe him, but the tactic of not officially releasing info but letting a fan do it is a really cheap tactic, they know the fan will put a supportive spin on it therefore doing their marketing for them so the message is received differently to how it would have been if the club had said we’re going to scrap the £5 but it’s too difficult so we can’t say when we’ll do it.
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Mike’s response to this is...
“Lol, they give the club too much credit... unless the club have found a way to manipulate me into approaching them with questions! 😵”

comment by Jonty (U4614)

posted on 1/3/18

Salonika, ive followed Mike for years and as Ive says, i believe him but the situation remains that the club has released no statement to date on this, and the message coming via a fan is interpreted by fans very differently than a message coming directly from the club. One wonders why the club hasn’t addressed this directly.

If you think ARs public comments about TC are acceptable then I think you’re in a minority, AR dud himself no favours with those.

As for the badge it showed utter disrespect for the fans, not just the pretence at consultation but the entire lack of sticking to the next process they volunteered.

These are AR decisions and I’m sorry they show complete disrespect to TC and the fans.

posted on 1/3/18

comment by Jonty (U4614)
posted 5 minutes ago

These are AR decisions and I’m sorry they show complete disrespect to TC and the fans.
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if you and others think that then methinks some people’s levels of sensitivity are too high.

Who are you (or anyone) to decide when someone is being disrespectful as opposed to making a mistake?

comment by Jonty (U4614)

posted on 1/3/18

Who are you (or anyone) to decide when someone is being disrespectful as opposed to making a mistake?
———
You might not like to hear this, but people are entitled to their own opinion, not just yours.

posted on 1/3/18

Have to say I think the 2 issues being referred to are both mistakes and misjudgements (are they the same thing?). Not sure it's disrespect, but that's for others to perceive as they feel about things.

I think the oversensitivity, if that's what it is, is borne out of a decade and multiple owners shafting the fanbase. I actually don't think (probably more hope) AR is the same, but i'm still reserving judgement.

Some good stuff, some not so good.

comment by Jonty (U4614)

posted on 1/3/18

VOF my reaction is because I was cautious re AR, was appreciative and supportive of what he’s done but also he needs to be held responsible for his awful comments re TC and shocking way of handling the badge.

Seriously, cast your mind back, there was international mockery about this and favs were outraged at club saying it had consulted 10,000 fans it was bull and showed a huge disconnect. To then say favs at heart of everything blah blah blah and then mess everyone about again over this Feb 21 vote shows disrespect for fans. Quite simply, it was not seen as a priority to even let fans know on time it wasn’t happening, that is disrespectful, the same way it’s disrespectful you asking your employee to meet with you at 10 and you not turning up but next day telling them you’ll meet them at some in the future without even an apology for wasting their time.

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